False advertising and appolling service

Fair prices appolling service from Boitumelo Maake, who says she is the manager at the bara store zone 6 Diepkloof. I sent my spouse to purchase a microwave as advertised by their catalogue online and provided at the actual store from 24 May - 2 June 2019. When he arrived there, there was no 30 ltr Rustell Hobb for R999. 99 as per the manager. I spoke to this lady over the phone and she said the printers made a mistake... So I asked how is she going to assist us since we spercifically went there as per their promo. I asked to speak to her boss or have their contacts as her response to every question was I/we can't help you. Then she got frastrauted with me and she told me "I don't understand so I explained to her that I do understand whats on the ad so she shouldn't tell me that. She then decided to hang up on me.