Fair price ****med me

I have been waiting for my fridge that I in September 2026 which I was promised that I will get I in 2weeks now its been 4 weeks(October 2026)waiting for the fridge...can I get a complaint for I want to lodge a complain.i was assisted by a with dreadlocks at cosmo city...never did I get communication for thee delay..BAD SERVICE AT FAIR PRICE