Fair price Germiston poor service

Fair price Germiston poor customer service. I made a maybe sometime the beginning of the year. I went to take out my laybuy on Friday 8 October. I was told the item I laybuyed has now gone and also the delivery fee has gone up. Worse of all the stuff members were so rude. A lady named Nju was rude in a way that no human could tolerate. One of the guys tried to speak to her to come and appologies to us but she refused.