1 reviews | Active since Nov 2017
FAIR PRICE Do not go there
We have bought a 3PC Corner Lounge Suite from Fair Price on Saturday the 28 October 2017 and paid in full for the Lounge Suite. We asked how long the delivery will take and we were told by the salesman that it takes 24 to 48 working hours excluding Sunday as they aren't open on Sundays. We arranged with the salesman to have the Lounge Suite delivered on Tuesday the 31October 2017 as we were able to arrange for someone to receive the delivery then. This date was noted on the invoice in writing via the salesman himself. We were phoned on the morning of the 31 October 2017 at 11H00 to be notified that they won't be able to receive the Lounge Suite as the driver got injured. We were promised that the Lounge Suite would be delivered then on Wednesday the 01 November 2017. We made additional arrangements for someone to be home to receive the delivery of the Lounge Suite. After several phone calls to Fair Price on Wednesday 01 November 2017 at 11H00 we were promised that the Lounge Suite are going to be picked up at the warehouse at 13H00 and delivery will take place at 16H00 on Wednesday 01 November 2017. We then phoned Fair Price again at 16H30 to find out where the driver is as the Lounge Suite wasn't delivered as promised again. We were then told that they won't deliver today as it is passed their working hours and that we will MAYBE receive delivery on Thursday 02 November 2017. We told them that this is not acceptable as they changed the delivery date and that we won't be able to have the Lounge Suite delivered on Thursday 02 November 2017 and they insitted that they won't deliver the Lounge Suite to us as promised and was also not able to commit to Thursday 02 November 2017. We feel this is very unacceptable service from Fair Price and would like to inform shoppers of our experience via shopping at Fair Price.
