Fair Price a store from hell that exploits the poor.

I bought furniture at fair price, on the day i went to collect i had 3 slips, the person at dispatch dispatched goods that we did not receive, my brother in law went to collect the rest of the stuff and was told he already collected, i went there only to be told by the warehouse manager that i am lying and he won't give me the goods. I am hurt cause i had to cut down on a lot of things to afford that furniture to make a home for myself.