Dissatisfied

Fair Price South Gate. No customer service! No empathy! No knowledge on treating customers fairly! I bought a catering table on Good Friday. The staff that helped me did not open up the box to check if the product was okay, they did not advise that they do not do refunds ( it does not state that they do not do refunds anywhere in there policy ), only seven days after purchasing visual and audio appliances. The manager ‘Tiro’ did not want to understand my side of the story end imp**** that i used the table and just want my money back. He advised that they can only exchange the table for another one but the ones they brought out had the same problem as the one they gave me initially and he could not admit that it is a factory fault, but his expression on his face showed it. My wife and i just took the new one with its fault as he did not want to refund us