MB
Mary B

1 reviews | Active since Mar 2012

15 Oct 2020, 18:08

Dishonesty at its worst.

I Saw 2 coffee tables online, went the Randfontein branch to buy it. I initially wanted to buy it and put it in my car but I was told that products such as coffee tables come with a compulsory delivery. I still did not have a problem paying for the delivery as it is advertised on their windows that they charge R70. 00 for local deliveries. After making decision and agreeing to the delivery the sales person Pearl Cumbule very rudly told me that the delivery is now R150.00 that big poster on the window is old and if I have a problem I must speak to her manager as she walked away from me. The manager Bronwyn Nero was also not very helpful and honest as she tried to convince me that the sign was old and they will replace it. What happened to the customer pays the price the customer sees? I walked out of that store very defeated as it's honestly unnecessary for people to be forced to take delivery and not advertise the correct prices.

0
Replies (0)