Damaged and Dirty Goods

I bought a wardrobe at fair Price. The wardrobe was dirty and the damage. it still had marks written with chalks and the hinges were loose. When i called the store. the guy by the name of Bongani answered, i advised him of the condition of the wardrobe and how unhappy i was with the service as i have already paid R3000 cash for the wardrobe. He informed me that he will send his drivers to come and collect it. i have been waiting for 2weeks and nothing has been done. i had to clean my own wardrobe and fix it. i would like to be compensated or reimbursed for the inconvenience. if i do not receive any feedback within the next 5 business days. i will escalate this to carte blanche and Icasa to embarrass the business as this is pathetic customer service.