Damage Goods from the store now they don't wanna give my money back at fair price witbank

Good Day Guy's My name is Charlene from witbank I bought shelf drawers at Fair Price in Witbank on Wednesday last week I was told they will deliver within 72hours I water and deside to call them on Saturday they then promise me not to move they on their way they came I sit the whole day on Monday I desided to call them again they said the driver was loading they never came yest I called them and told them this is the reason why I wanted to pick up my own goods you guys refuse and say you will deliver my good after that was around 8 they called me at 8:30 and say they coming I then ask them please to hurry I must be at work they called me around11:30 they're almost at my house I told them I told you ill be going to work let me ask the guy that's helps me in the yard to come and receive the goods . They came to deliver the goods where damaged the drawer doesn't open properly the paint it's running down the feet are missing when you put it down it warbling it's cracked the young man told then the Goods are not Right he was told please write down your name just to verify we where here so that she can see we bought the staff but it's damaged she must just call us . They had good strategy cause they know that if you receive the goods you can return them now ask them to give me my money or to give me right stuff they refuse they say they can't give me other goods I must see what to do I really don't understand their customer service please I need help