costs to the client

<p>I bought a fridge from the Alberton Branch. The fridge had to be collected three times and i have had to incur delivery cost due to faulty parts on this fridge. I requested for them to do a simultaneous collection and delivery of my fridge. The manager Mr Ahmed has told me that its not his problem. I now sit with a sitiauation where my goods are all thawed out and due to go off. Who will coverthis costs to me.</p> <p>I think its totally unfair that the customer cover all these extra costs for no fault of the client. I am frustrated dealing with the branch that have no idea on how to treat a client.</p>