Bad service

I bought an wardrobe on the 1st of AUGUST, AND WE WHERE TOLD THAT THE WARDROBE COMES FROM HEAD OFFICE AND IT COMES ASSEMBLED THAT'S WHY WE CANT FETCH IT OUR SELF THAT'S WHY WE NEED TO PAY A DELIVERY COST, on the 3rd OF August it was DELIVERED AND IT WAS DELIVERED WITHOUT BEING ASSEMBLED, I THEN CALLED THE STORE TO ASK WHATS HAPPENING THEY SAID THEY WILL FIX IT BY MONDAY AS THE DRIVER WAS SO RUDE, ON MONDAY NO ONE CALLED ME NEITHER MY WIFE. THEY ONLY CALLED ON THURSDAY. TILL TODATE THE WARDROBE HASN'T BEEN ASSEMBLED AND AM SO ANNOYED BY THIS LEVEL OF SERVICE. THIS IS MY 3RD WARDROBE AM BUYING FROM THIS STORE AND 1ST EXPIRIENCE WAS AS BAD AS MY 3RD EXPIRIENCE. WHY DO I HAVE TO LAY A COMPLAIN 1ST BEFORE I GET THINGS RIGHT. I am once more disappointed with the service from Fair price.