BAD SERVICE

On the 26 October 2023 I made an online purchase of FRIDGE - MORA/HISENSE - BAR - 92L - H125RTS and it was delivered on the 1st November 2023 but I was not around and the delivery people found my parent and she told me that they unboxed it the people who delivered and left it. But to my suprise when I checked the fridge it had a HUGE dent on the door and same time within an hour been delivered i sent an email to Fair Price and told them to come collect the Fridge back and even attached the picture of the damage but today is the 6th November no response to the issue and my INV :-619212.

So either they refund me or they come and replace the fridge. I think their service is bad if no one responds to their own emails for queries.