mM
mapule M

1 reviews | Active since Jun 2016

31 Jan 2017, 09:29

Bad Service

<p>i bought a fridge at the above mentioned furniture shop on the 12 December 2016 as it was on sale from R11000 to R8500. However the fridge was out of stock at the time but i was told that if i want to secure the special price i should pay the full amount and when they receive stock i will get the fridge. i did not receive the fridge up until the holidays were over and then i went back to them on 3rd January 2016 to enquire, i was told that their suppliers will reopen on the 17th however to my suprise the demo fridge which was used for display had been sold to another customer that came after me but it was not offered to me. i did not hear anything again from them on and after the 17th of January until i called them back again today and again i am being told the same story that the fridge is out of stock but in the interim no one is communicating anything to me. when i asked for refund they told me i must wait until they have enough money on their cash register to refund me, i told them i want the money deposited to my account as i am not comfortable with carrying so much cash. i was told this was not possible but when i paid for the fridge i never paid cash i did a transfer. i am very disapoointed.</p>

0
Replies (0)