Bad customer service

My husband and I went past Fair Price Evaton plaza this weekend and the service from the sales lady was appalling to say the least we were looking a French door fridge and we asked the lady how the reviews according to past customers was.. Yoh she said a mouthful about,she only use LG which by the way is not even sold at the store and bad mouthed the other brands sold at the store as well,I was standing there shocked as to why would a store employee give such feedback regarding the items sold at the store she talked us into not buying anything actually at the store and we ended up going for a fridge at OK Furnitures