Fair Price Southgate is a ****

After purchasing a chest of drawer at fair price on the 28th of April with the help of an employee by the name of Keitumetse Tadi, I was promised delivery within 3 days. I only received my parcel on Saturday the 04th of May at 8:30 pm. I was suspicious as to why it was delivered at that time. They delivered at night so that we wouldn't see the faults it came with.

You could tell Immediately that the were faults with the chest of drawer. It had scratches all over, as if it had been used before. It does not look new, not even a second hand Chest of drawer should look like that. It was falling apart, the drawers don't fit properly, they dont even close and the delivery driver tried fixing it with a nail( they should have used glue but did not have any so he opted for a nail.). The product has cream doors but the 1 drawer is white and not cream.

What ticks me off about the whole experience is that I personally reported all these faults at their store, the following morning,within hours of receiving this ********** product. I was told by Keitumetse that she will call on Monday to sort it out, she did not. I called on Tuesday and she promised to call me back before COB, to confirm that the driver will come fetch it and replace it.

On Thursday again I sent someone to check on the progress and we were told that she is on lunch and 1 of her colleagues promised to look into the matter and call us. He also did not. It's Friday and their phones are going straight to voicemail I have reached a point whereby I need a refund and they must come take this thing.