TB
Tania B
1 reviews | Active since Jan 2023
14 Mar 2023, 16:22
Faircape
Hi did send this email to Faircape on the 10th of March and until today no reaply from them I did purchased a 1kg strawberry yogurt on the 8th of March and today when I was almost done I got something like a fly at the bottom but the body of the insect is hard. I felt like to vomit Tania Behrens *** Nywerheidslaan 8 Albertinia 6695 Regards Tania
Helpful (0)
Replies (3)0
Replies (3)TB
Tania B's updateReviewer Update
15 Mar 2023, 13:10Dear Ms De Jager, Thank you for contacting us.I am sorry to hear about your bad experience with our yoghurt.I have logged this complaint on the system, and it will be sent to our Quality Assurance Manager at the yoghurt factory. One of our laboratory technicians at the factory will conduct some tests using their retention samples to check this batch of yoghurt.I will let you have their feedback as soon as I receive it. Please accept our sincere apologies for the inconvenience. I will be in touch shortly. Kind Regards
TB
Tania B's update15 Mar 2023, 13:10
Reviewer Update
Dear Ms De Jager, Thank you for contacting us.I am sorry to hear about your bad experience with our yoghurt.I have logged this complaint on the system, and it will be sent to our Quality Assurance Manager at the yoghurt factory. One of our laboratory technicians at the factory will conduct some tests using their retention samples to check this batch of yoghurt.I will let you have their feedback as soon as I receive it. Please accept our sincere apologies for the inconvenience. I will be in touch shortly. Kind Regards
TB
Tania B's updateReviewer Update
15 Mar 2023, 13:11They did reply today see how long I'm going to wait
TB
Tania B's update15 Mar 2023, 13:11
Reviewer Update
They did reply today see how long I'm going to wait
TB
Tania B's updateReviewer Update
18 Mar 2023, 18:28Thanks for the voucher
TB
Tania B's update18 Mar 2023, 18:28
Reviewer Update
Thanks for the voucher