You cannot depend on Facebook or else they will f*ck you over.

They blocked my ad account for my personal shop after being with them since 2007! Loyalty obviously means nothing to them if an indian employee can just up and block me whenever they want. There was a bug in the request a review button, so I was unable to press that. The staff were incredibly unhelpful. They did not even believe that the button was completely greyed out for me. What a waste of time.