Waiting over a month...

I went into Fabiani on the 22nd of December to go look at purchasing a suit. I was helped by Chad, who's exceptional service was enough to convince me to make the purchase. The suite however did need some tailoring and Fabiani offer this service which definitely helped me make up my mind on the purchase.

Unfortunately, that's where the service ended. I've been back to the store 2 times since then to find out what's happening with my suit and I keep getting told next week. However, on my slip I've asked for the suit to be ready by the 16th of January. It's now the 22nd of January and I have yet to hear anything about my suit.

Pretty disappointing as I've been a customer of Fabiani for years. Temped to demand a refund, go to Carducci's next door. Use the amount to purchase a suit for them and the use the money I've saved to take out a facebook advert telling everyone about my experience and save them the hassle of not getting what they've paid for.