1 reviews | Active since Aug 2016

22 Jul 2017, 22:30

Quality going down hill

<p>It is with a sad heart I write this review. While you customer service is amazing, your quality is on the decline. After Abdul went out of his way to source me not one but two all black caps, both have quality defects. One i noticed in store, the other after I bought it yesterday and actually wanted to where it today, the cut was all scew. Guys it defeats the pupose when the store teams work so hard and your quality lets them down. Its not the first time but the third time I have a quality issue with a Fabiani cap. I love the brand and its all I wear but when the brand takes my hard earned money for a joke by selling **** quality stuff here and there, maybe its time to divorce the brand. Bring back the original Fabiani quality or risk loosing loyal clients.</p>

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Replies (1)
Fabiani
Fabiani's reply23 Jul 2017, 12:05
Official

Good day

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.

Thanks,

The Fabiani team

Best regards,