RL
Ryan L
1 reviews | Active since Mar 2021
08 Jun 2022, 16:11
POOR Service
I visited The Fabiani store in Waterfront V&A Cape Town On Saturday I picked 2 items as for the 1 had a manufacturing fault an was promised both items will be kept aside an I will be called to collect my items..I then waited a few days no call then I went to the store to find out they sold the 1 Item an the item that was IBT from other store is also faulty..it left me leaving with no items after calling numerous times for the Fabiani Eastgate store that had no response..I'm disappointed in my Store an the Guy who Helped me Ryan he didn't see to me like he promised...
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Fabiani's replyOfficial
09 Jun 2022, 06:38Good morning Ryan, thank you for reaching out to us. We're sorry to hear that our service in-store has not been up to standard. We've asked our Area Manager to look into this with the team in-store. They will contact you directly with an update, as soon as possible.
Fabiani's reply09 Jun 2022, 06:38
Official
Good morning Ryan, thank you for reaching out to us. We're sorry to hear that our service in-store has not been up to standard. We've asked our Area Manager to look into this with the team in-store. They will contact you directly with an update, as soon as possible.