Once burn, twice shy

Just another bad experience from Fabiani TFG. Dont think i will ever buy from them again, nor put my foot in their stores. Shocking is the clean word for them. 3 months ago, bought a pair of jean online, that i was charge for, and waited for the delivery. no knew where the order was, 10 days after the purchase my account was credited cause they dont have stock. i went to Gstar and bought the jean there, it was R500 cheaper than on TFG Fabiani Sale! Then i went bit later to the Fabiani store in Canal Walk. I was there for a long time in the store. 3 Staff on the floor, but no one came to me and ask if i need help. one was on the phone, one folding something, and then went back and forth the whole time to the store room or something( sounds like a party back there). I actually had to walk up to someone to ask them if they can please assist me. Even that was done bit reluctant. This was after about 15min or so if not longer. Then i found a pair that i decided i want but didnt had a size for me. i ask them to see if they can find me one. They did indeed at Cavendish Square. Told me it will be there the next Tuesday, and they will let me know that i can collect. I called them that tuesday late afternoon, been told is still in transit. they will call me when its there, so i was waiting for their call. few weeks after that ( my bad, i forgot about it) then i had to call them. Only to be told, after they have to go and search for it, that there was nothing, and that the wrong size was send. They have to order another pair from the same store for me. Then told me the will request the size again and will call me back asap when the pair is there. this was basically in a period of 3 months. Till now, i havent received any calls from Fabiani to tell me something! I must say, its shocking to see that a brand like Fabiani and a company like TFG has such low service. This is one of the reasons why im trying to pay off my account asap to close my account with TFG. Shocking shocking Shocking. NEVER AGAIN!!!!