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Raziek R

1 reviews | Active since Apr 2019

06 Apr 2019, 23:49

FABIANI You pay more to be treated like ****

I have purchased clothing at Fabiani before. The staffs arrogance is a forever growing phenomenon. You would expect better service in more expensive stores. Unfortunately, Fabiani is the classic case of staff feeling that customers should beg for attention. My wife purchased me a gift. I went into exchange it for different size. Since they didn't have the size I bought something else and paid more money a the item was more expensive. They didn't want to give me a receipt. My wife advised the date and time she purchased goods. Tags still on them. I asked for a gift receipt then. They refused. I asked them to print duplicate receipt on system. They refused. Manager, Jeff said it was *****. The owner would fire them. I had to drive home and pick up receipt. Real jerks.

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Replies (1)
Fabiani
Fabiani's reply08 Apr 2019, 14:05
Official
Hi Raziek,

Thank you for bringing this matter to our attention. The Ops team will be in contact with you shortly.

KInd Regards,
Fabiani Customer Service Team