TExtremely poor customer service

<p>On the 03/03/2016 I made a laybuye at a F.A.B Furniture in centurion ,for a queen size bed which was on special. Then on the 30 of April 2016 I decided to pay it up because I needed it ,paid in cash .Peisca was my sales assistant ,she received the payments and gave me slip .I them asked her when will there deliver my bed ? She said Tuesday because they didnt have the beds in stock .at that time it was a Friday afternoon when I paid up in full. I said to her i can't wait more then a week .she said that beds are coming i should not worry .Tuesday came there was no communication to tell that they still didn't have beds because of they supplier delay ,which in this case was not my problem as a consumer. She then said only after I have waited for a week that firday they getting the stock ,we made an agreement that I will get my bed on Sa****ay they will deliver it to me, but still nothing no communication from them to let me know if the stock didn't arrive ,called her and told her I want my Sunday I will even fecth it at the nearest branch to me as they open on that day. To my surprise they still didn't have my bed ,I requested to rather they refunded me immediately so I can buy els where speaking to Priscs on the phone she told me excuse that I can't get my money now it will be deposited in my bank account in 7 days time .I demanded my money or bed because i had waited to long and I needed to use it .David at the south gate branch asked if can they loan me a bed an till they received stock ,then they will swap it for me.Am still waiting even today use an old bed no one is updating me what's happening unless I go to them or call ,so I went to my sales person to make another way for me to get my bed and this time I was not happy at all ,explain to her if they bring the bed I will not be liable for delivery delivery delivering charge's as they inconvenienced me .Priscia then became rude to me talking to her was difficult, she ignored me at first when I requested her manager s no because she couldn't solve my problem The she gave me Zama's now called her explained the situation she told me on the following week that they'd received the stock but they still don't have my queen size she also asked me to wait again till this weekend if they don't have it I must cancel and they will refund me .South African </p> <p>Customers are not respected at this store F.A.B Furniture s a</p> <p>Am still waiting for a bed I paid for in full 3 weeks ago .bad experience no one is updating me still even Zama her manager she waits for me to call her. After she promised to call me an let me know who far things are. I have never seen such low poor customer service ever in my life. Where a customer have to be the one going after the retailer after she paid for what they paid for.Am VERY DISAPPOINTED </p>