oW
odette W

1 reviews | Active since May 2017

08 May 2017, 16:52

**** of Note

<p>I orded a couch from an expo based in Lakeside Mall over a year ago. I paid a deposit for the couch and within 2 weeks i was notified the couch will be ready for delivery. My gut told me to request a photo of the couch i had ordered just to make sure it is correct. After several requests I finaly received a photo of the couch and it was completely different from what I had ordered. I was then told I had to pay an extra amount to get the couch I had ordered. I argued against this as this was not my mistake and requested to speak to a senior manager. long story short every time I phoned the company requesting for this matter to be resolved and to speak to the owner I had the staff of the company laugh at me. I was even was told that there is no owner for this business. it has been over a year now and to date i have not received the correct couch or my money back..... I believe this company ****s people be very carefull....</p>

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Replies (1)
F.A.B Furniture
F.A.B Furniture's reply17 Aug 2017, 18:10
Official

Hi Odettedw

Firstly I appologise that this has been your experience, has your situation been rectified? Please email me your invoice & forward any email conversations you've had with our staff to *** so I may resolve this issue going forward

Kind Regards

Jane

F.A.B Furniture