jJ
jacoprinsloo J

1 reviews | Active since Oct 2016

05 Nov 2016, 14:22

Poor service and delivery

<p>Extremely poor service. </p> <p>Ordered couches on the 1st of october and still waiting. </p> <p> </p> <p>Was promised a maximum lead time of 3 weeks. </p> <p> </p> <p>Staff keep making promises they cant keep and does not keep one updated. </p> <p> </p> <p>Was also "forced" to make payment upfront and now have no leverage. Almost want to cancel the order</p> <p> </p> <p>will never recommend them to any one. </p>

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Replies (1)
F.A.B Furniture
F.A.B Furniture's reply07 Dec 2016, 14:26
Official

Hi there,

As per our terms and conditions at the back of your invoice, our lead time for manufacture and delivery is up to six weeks if not available ex-stock and colour shades may vary, as such youre welcome to choose a different colour and we can deliver immediately. However, we apologise for the delay