LYING TO CUSTOMERS & OVER CHARGING

I bought a dining room suite at the Cresta branch this morning and was promised it would be delivered today. I received a call at 2:45pm saying that if they have to assemble it ,it would only arrive tomorrow so I said that my husband would assemble it. After numerous calls to Gordon who sold me the suite, I was given one excuse after the other and have still not received my goods. To make things worse, I have just been on your website only to discover that I have been over charged by R130 on the delivery fee. I am extremely unhappy with the service which I have received I am very close cancelling my purchase and have my money refunded. I want my delivery fee refunded as I was **** to regarding when I could expect my stuff. If this is not sorted out immediately I will reporting you to the consumer council and I will be taking it further to the ombudsman too. I was going to buy a lounge suite from you next month which I will no longer be doing as I am not prepared to support a company who gives me such bad service. As a paying client I expect to receive a good quality service which I have not received from you at all!!!