1 reviews | Active since Feb 2013
Absolute worst service EVER!!
On 7 Oct 2017 I bought a lounge suite from FAB furniture in Riversquare. The service was great, little did I know that it would end there! I was told it would take between 3-6 weeks for delivery. After 5 weeks I contacted them and was told it would be delivered the next week (around 18 Nov 2017). The next week came and by the Friday afternoon I did not hear anything from them so I called again and was told they have a back log at the warehouse but the delivery would DEFINETALY happen the following week (Around 25 Nov.) However the following week I still received nothing and no call or any attempt at any apology. Last week Wednesday I called them again and was promised the suite will be completed by Friday 1 Dec and delivered on Saturday 2 Dec, surprise, surprise, NO DELIEVERY AGAIN! And again no phone call or any attempt to inform me of the non delivery or any reason for the further delay! Today I'm trying to get hold of these guys, but cannot get through to any of the contact numbers. This really starts to feel like a **** and I'm beginning to wonder of I will ever see my lounge suite!! I know that poor service delivery is a norm in South Africa, but I'm must congratulate FAB furniture for really taking it to an all time low!!
Hi
Please can you send your name, number & invoice through to our marketing Manager Jane on ***r *** And she will investigate as to what is going on
Kind regards
fAB Furniture
Hi
Please can you send your name, number & invoice through to our marketing Manager Jane on ***r *** And she will investigate as to what is going on
Kind regards
fAB Furniture
