1 reviews | Active since Jul 2019
Bad after purchase client service
We bought a vehicle cash. Transaction was good. BUT the after service is the worst I have ever had.
We reported to them that the handle was broke (it was clear that it was broken before and just glued on). Also the center consol was loose and it struggled with certain gears and the steering wheel was not centered.
Took the vehicle back, they had a whole week to sort it out. Got the vehicle back, even more and worse issues. The gears and gear cable broke. They collected the vehicle (note we live about 130km) away. They again had a whole week to sort the issue.
When I phoned to enquire when the vehicle will be returned they refused to return the vehicle and said we had to make a plan to collect. I notified them I am alone and have no one to help me as my husband was still unable to drive. They still refused. After getting a lift to a certain point and having to walk over 20km to their place I collected the vehicle.
Then while driving back there was again more issues. Warning and service lights came on and petrol gage stopped working. The center consol is still loose.
They are clearly unable to deliver after purchase client service and are *********** to fix a problem on a vehicle
