Not living up to their Promise

It is really shocking to see how you have handled my case, I immediately contacted Charlene ( The Agent who have assisted me in my removal in Cape Town) I asked her immediately while the guys was there busy offloading my furniture that it have been damaged and what should I do. When your house is full of boxes you don't look for your ezzi move papers because you are expecting nothing to go wrong with your removal. She said that she will forward me the claim papers and I must fill them in and send them back. I should take detailed pictures of the incident. I did so and forward them on to Ezzi move.<br> <br> This is just totally not fair. But hey, that is life. You would think when a Customer takes out 100% full Compression cover that you will be covered in such a case of negligent.<br> <br> Your Company damage my furniture and the best offer you can come up with is R200.<br> <br> I can clearly see that there is no integrity in you Company and Ezzi move only work for the next removal to ***** someone else over. Keep your R200. Won't Recommend your company again.<br>