EF
Eugene F
1 reviews | Active since May 2016
13 Feb 2025, 15:58
Rude as f8ck call centre staff
Extremely rude consultant, Patricia, simply puts the phone down in your ear while still explaining you are not interested.
I never signed up to be called, and so this is a contravention of the POPI Act as well.
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ezDebt Solutions's replyOfficial
12 May 2025, 15:00 Hi there Eugene, we’re really sorry to hear about your experience that’s not how we do things at ezDebt, and it’s definitely not the level of service we expect from anyone representing us. If Patricia is linked to our team, we’ll investigate immediately and take the necessary steps. Could you please send us the number, or email us at *** so we can look into this and make sure it doesn’t happen again?
ezDebt Solutions's reply12 May 2025, 15:00
Official
Hi there Eugene, we’re really sorry to hear about your experience that’s not how we do things at ezDebt, and it’s definitely not the level of service we expect from anyone representing us. If Patricia is linked to our team, we’ll investigate immediately and take the necessary steps. Could you please send us the number, or email us at *** so we can look into this and make sure it doesn’t happen again?