RB
Roger B
1 reviews | Active since Jul 2013
04 Aug 2023, 11:51
Repeated Harassment From Call Centre
Continual harassment from call centre agents despite numerous requests to remove my number from their database. When I ask for agent numbers or to speak to a floor manager, they hang up.
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ezDebt Solutions's replyOfficial
18 Jan 2024, 12:09Dear Roger,
I'm sorry to hear about the repeated harassment you've experienced, and I apologize for any inconvenience caused. Your concerns are important to us, and we take them seriously. Please accept our sincere apologies for the inconvenience you've faced.
To address this matter promptly, could you please provide us with your full name, contact information, and any relevant details about the calls you've received? and send to *** or call *** so that we can notify you about the outcome of this situation. We will investigate this issue thoroughly and take immediate action to address the situation.
We appreciate your patience and cooperation as we work to resolve this matter. If you have any additional information or questions, please feel free to share them with us.
Sincerely,
The ezDebt Team,
I'm sorry to hear about the repeated harassment you've experienced, and I apologize for any inconvenience caused. Your concerns are important to us, and we take them seriously. Please accept our sincere apologies for the inconvenience you've faced.
To address this matter promptly, could you please provide us with your full name, contact information, and any relevant details about the calls you've received? and send to *** or call *** so that we can notify you about the outcome of this situation. We will investigate this issue thoroughly and take immediate action to address the situation.
We appreciate your patience and cooperation as we work to resolve this matter. If you have any additional information or questions, please feel free to share them with us.
Sincerely,
The ezDebt Team,
ezDebt Solutions's reply18 Jan 2024, 12:09
Official
Dear Roger,
I'm sorry to hear about the repeated harassment you've experienced, and I apologize for any inconvenience caused. Your concerns are important to us, and we take them seriously. Please accept our sincere apologies for the inconvenience you've faced.
To address this matter promptly, could you please provide us with your full name, contact information, and any relevant details about the calls you've received? and send to *** or call *** so that we can notify you about the outcome of this situation. We will investigate this issue thoroughly and take immediate action to address the situation.
We appreciate your patience and cooperation as we work to resolve this matter. If you have any additional information or questions, please feel free to share them with us.
Sincerely,
The ezDebt Team,
I'm sorry to hear about the repeated harassment you've experienced, and I apologize for any inconvenience caused. Your concerns are important to us, and we take them seriously. Please accept our sincere apologies for the inconvenience you've faced.
To address this matter promptly, could you please provide us with your full name, contact information, and any relevant details about the calls you've received? and send to *** or call *** so that we can notify you about the outcome of this situation. We will investigate this issue thoroughly and take immediate action to address the situation.
We appreciate your patience and cooperation as we work to resolve this matter. If you have any additional information or questions, please feel free to share them with us.
Sincerely,
The ezDebt Team,