BA
Brandon A
1 reviews | Active since Jul 2021
30 Aug 2023, 10:51
Harassment from call center agents
Continuous harassment from this company. I have been continuously requesting my name be removed from your database. I have the right to know where you got my information. i am awaiting your response
Helpful (0)
Replies (3)0
Replies (3)
ezDebt Solutions's replyOfficial
03 Oct 2023, 11:18Dear Brandon A,
We apologize for the continuous harassment you've experienced, and we appreciate you sharing your concerns. Your feedback is important, and we are committed to addressing your issues promptly.
We understand your request to have your name removed from our database, and we respect your right to know where your information was sourced. We take your privacy seriously and want to resolve this matter to your satisfaction.
To address your concerns and investigate this issue further, please provide us with your contact details at *** or call us at ***. We are here to assist you and ensure that your experience with ezDebt is more positive.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Best regards,
Customer Relations Team
ezDebt Solutions
ezDebt Solutions's reply03 Oct 2023, 11:18
Official
Dear Brandon A,
We apologize for the continuous harassment you've experienced, and we appreciate you sharing your concerns. Your feedback is important, and we are committed to addressing your issues promptly.
We understand your request to have your name removed from our database, and we respect your right to know where your information was sourced. We take your privacy seriously and want to resolve this matter to your satisfaction.
To address your concerns and investigate this issue further, please provide us with your contact details at *** or call us at ***. We are here to assist you and ensure that your experience with ezDebt is more positive.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Best regards,
Customer Relations Team
ezDebt Solutions
BA
Brandon A's updateReviewer Update
05 Oct 2023, 16:04How am I supposed to send you details with no contact details? I was promised an email from your team leader and its been more than a month with still no email.
BA
Brandon A's update05 Oct 2023, 16:04
Reviewer Update
How am I supposed to send you details with no contact details? I was promised an email from your team leader and its been more than a month with still no email.
ezDebt Solutions's replyOfficial
18 Jan 2024, 11:49Hi Brandon,
Do you mind sending your contact details to ***
Thank you.
Do you mind sending your contact details to ***
Thank you.
ezDebt Solutions's reply18 Jan 2024, 11:49
Official
Hi Brandon,
Do you mind sending your contact details to ***
Thank you.
Do you mind sending your contact details to ***
Thank you.