SH
Samantha H
1 reviews | Active since Sept 2014
17 Aug 2023, 10:33
Harassment
I have asked REPEATEDLY to be removed from your database. I keep getting calls multiple times a day from the call Centre. It is at the point where I want to report this continued harassment to the authorities since it is in violation of the POPI act. REMOVE ME FROM THIS DATABASE
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ezDebt Solutions's replyOfficial
03 Oct 2023, 11:19Dear Samantha,
We apologize for the repeated calls you've been receiving, and we understand your frustration. Your feedback is important, and we are committed to addressing your concerns promptly.
We respect your request to be removed from our database and acknowledge your concerns about harassment. We take your privacy seriously and are dedicated to resolving this issue to your satisfaction.
To ensure your removal from our database and address this matter, please provide us with your contact details at *** or call us at ***. We are here to assist you and ensure that your experience with ezDebt is more positive.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Best regards,
Customer Relations Team
ezDebt Solutions
ezDebt Solutions's reply03 Oct 2023, 11:19
Official
Dear Samantha,
We apologize for the repeated calls you've been receiving, and we understand your frustration. Your feedback is important, and we are committed to addressing your concerns promptly.
We respect your request to be removed from our database and acknowledge your concerns about harassment. We take your privacy seriously and are dedicated to resolving this issue to your satisfaction.
To ensure your removal from our database and address this matter, please provide us with your contact details at *** or call us at ***. We are here to assist you and ensure that your experience with ezDebt is more positive.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Best regards,
Customer Relations Team
ezDebt Solutions