*****ED

Hi Bennie, 

I'm sorry to hear about your experience, and I understand your concern regarding the credit checks. We take matters like this seriously, and we apologize for any inconvenience caused. Our intention is never to conduct credit checks without proper consent.

To investigate this matter further and address your concerns promptly, could you please send more details such as your name and contact details to *** .so that we can notify you about the outcome of this situation. Rest assured, we will look into this issue and take appropriate action to rectify the situation, however thank you for taking your time to notify us about your experience with our service your feedback is highly valued.

We appreciate your patience and cooperation as we work to resolve this matter. If you have any additional information or questions, please feel free to share them with us.

Sincerely, 
ezDebt Solutions