WW
Wesley W

1 reviews | Active since Jan 2020

28 Sept 2022, 16:34

Dishonest mediation process

Dishonest, offer you solutions to help clear your debt burden but don’t disclose t’s & c’s upfront, put a debit order on your bank before sending paperwork. Don’t tell you upfront that they take 1 installment plus VAT before they even start negotiating with your creditors, it’s ******** and *******, won’t give you documents telling how they pay your creditors, say a term but schedule is longer. Say once off fee payment but then take another 10% every month. Dangerous if you’re in debt.

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Replies (1)
ezDebt Solutions
ezDebt Solutions's reply24 Jan 2024, 09:29
Official
Hi Wesley, 
 We appreciate you sharing your concerns. Your feedback is important, and we are committed to addressing your issues promptly. We take your privacy seriously and want to resolve this matter to your satisfaction.

To address your concerns and investigate this issue further, please provide us with your contact details at *** or call us at ***. We are here to assist you and ensure that your experience with ezDebt is more positive. However, this will be forwarded to our legal team. 
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.


Best regards,
ezDebt Solutions 

Best regards,