DD
Duncan D
1 reviews | Active since Apr 2009
30 Aug 2024, 11:11
Breaching the POPI Act with no consequences
This company does not listen and they are in breach of the POPI Act, as they contact you without approval and even when you request that you be removed from their database, they continue to contact you. Not only that, but they call you from multiple different different numbers, which I have now blocked over 15 numbers of theirs.
Helpful (0)
Replies (2)0
Replies (2)
ezDebt Solutions's replyOfficial
02 Sept 2024, 11:36Hi Duncan, At ezDebt, we take the Protection of Personal Information Act (POPIA) very seriously, and we deeply regret any inconvenience or frustration you may have experienced. Please be assured that we will investigate this issue immediately. We aim to ensure that all our communication practices are fully compliant with the law, and your feedback is essential in helping us improve. If you could kindly provide us with your contact details in a private message, we will remove your information from our database and ensure that you are not contacted by us again.
Your trust is important to us, and we are committed to addressing this matter promptly and thoroughly\
The ezDebt Team
Your trust is important to us, and we are committed to addressing this matter promptly and thoroughly\
The ezDebt Team
ezDebt Solutions's reply02 Sept 2024, 11:36
Official
Hi Duncan, At ezDebt, we take the Protection of Personal Information Act (POPIA) very seriously, and we deeply regret any inconvenience or frustration you may have experienced. Please be assured that we will investigate this issue immediately. We aim to ensure that all our communication practices are fully compliant with the law, and your feedback is essential in helping us improve. If you could kindly provide us with your contact details in a private message, we will remove your information from our database and ensure that you are not contacted by us again.
Your trust is important to us, and we are committed to addressing this matter promptly and thoroughly\
The ezDebt Team
Your trust is important to us, and we are committed to addressing this matter promptly and thoroughly\
The ezDebt Team
ezDebt Solutions's replyOfficial
17 Sept 2024, 13:36Thanks Duncan, We have sent this to the relevant departments to have your number removed from our database
ezDebt Solutions's reply17 Sept 2024, 13:36
Official
Thanks Duncan, We have sent this to the relevant departments to have your number removed from our database