eZAGA FUNDS MISSING

I withdrew money from my eZaga account (using the e-wallet service) and when I tried withdrawing it at the ATM it refused.

I called Nedbank and lodged a complaint which they have resolved and confirmed that the funds were reversed to my eZaga account on the 7th of July, however the funds aren’t reflecting on my account.

The withdrawals /e-wallets were created on the 30/06/2023 and 01/07/2023 amounts being R1500 and R500 respectively.

The reference numbers from NEDBANK for my ATM queries for the two (2) withdrawals which weren’t successful.