1 reviews | Active since Jan 2017
Very bad service. No stock, no feedback, parcel ******, etc.
<p>Looking for sunglasses? Easy - Use another company. I'm writing this review to share my experience with EyewearSA. <br /><br />Dealing with Eyewear SA has been such bleak experience. Ordered 17th February, paid via credit card. I heard nothing further for them. I contacted them via email and had no response. waited for a month before I called and asked for a follow-up. They told me that they're sorry, my order had been ******.</p> <p> </p> <p>Is seems that they have no check-system to see whether it's delivered or not.. (Not great customer service, hey?) Long story short: it's now over 2 months later. They keep saying "they're waiting for their stock to arrive" and will let me know when it does. They don't respond to mails requestign for updates, and when they say "It will be here on Wednesday. We'll give you an update on Wednesday" it never happens. <br /><br />All in all, thye're arrogant and not customer focused. Yakoob said he'd do a refund. Truth is that they've just been really bad to deal with. I'd rather pay more and deal with decent people than deal with this kind of service.</p>
