EXTREME FUMIGATION BEN ***

PLEASE BEWARE OF EXTREME PEST CONTROL - BEN IS THE CONTACT PERSON WITH CELL PHONE NUMBER ***.

HE ADVERTISES AS EXTREME FUMIGATION AND ALSO ADVERTISES HIGH QUALITY CARPET CLEANING SERVICES.

WE ENGAGED THEIR (EXTREME FUMIGATION - BENS) SERVICES TO FUMIGATE 10 UNITS IN OUR APARTMENT BLOCK PRIMARILY FOR ****ROACHES AND ANTS.

NEEDLESS TO SAY IT WAS A DISASTER! THEY SENT TWO SHABBY MEN, WHO LOOKED LIKE THEY WERE FOUND ON THE CORNER OF A STREET, WITH A PLASTIC SPRAY BOTTLE AND A PLASTIC PACKET WITH SUPPOSED FUMIGATION MATERIAL. THEY SPRAYED THE UNITS AND WERE HONEST ENOUGH TO DISCLOSE THAT THE MATERIAL THEY USED WAS NOT REALLY POISONOUS. ON THAT STATEMENT I WONDERED WHAT THE "REAL EFFECT" OF THE "FUMIGATION" WOULD BE.

A DAY LATER RESIDENTS OF THE FUMIGATED UNITS STARTED TO COMPLAIN THAT THERE WERE NOW MORE ****ROACHES AND ANTS. ONE RESIDENT COMPLAINED THAT FROM NOT HAVING ANY ****ROACHES, HE NOW HAS A PRESENCE OF A NUMBER OF THEM IN HIS UNIT. THIS AFTER THE UNIT BEING FUMIGATED!!!!!

ON CALLING BEN, I WAS ADVISED THAT WE NEED TO GIVE IT A FEW DAYS BECAUSE ALL THE ****ROACHES WOULD COME OUT AND THEN THE PROBLEM WOULD BE RESOLVED.

IT IS NOW ALMOST 2 MONTHS AND WE HAVE A VERY REGULAR APPEARANCE OF ****ROACHES AND ANTS.

IN TERMS OF BENS ADVERT, HE PROVIDES A 6 MONTH GUARANTEE ON THE FUMIGATION. I CALLED BEN AND REQUESTED THAT THEY REFUMIGATE THE UNITS. HE WAS VERY OBLIGING. WE MADE ARRANGEMENTS TO MEET AT THE APARTMENT BLOCK, ALL THE RESIDENTS ALTERED THEIR PLANS, TOOK TIME OF WORK AND BEN AND/ OR HIS TEAM NEVER PITCHED. THIS HAPPENED ON 3 OCCASIONS. THE FOLLOWING EXCUSES WERE GIVEN ON THE DATES BELOW:

ON FRIDAY 07/02/2020 THE REFUMIGATION WAS SCHEDULED FOR 14:30 - WE WERE TOLD THAT THEY WERE WAITING FOR SPECIAL CHEMICALS. IT BAFFLES ME HOW BEN MARKETS HIMSELF/ EXTREME FUMIGATORS AS EXPERT FUMIGATORS AND DONT POSSESS THE PROPER CHEMICALS TO CARRY OUT A FUMIGATION. THE WAITING PERIOD WAS FROM 14:30 UNTIL FOREVER!!!! THERE WAS NO COMMUNICATION FROM BEN REGARDING DELAYS, ONLY EMPTY PROMISES.

A REFUMIGATION WAS AGAIN SCHEDULED FOR 23/02/2020 ) ( A SUNDAY) AT 10:00AM AND ATTENDANCE WAS GUARANTEED BY BEN. RESIDENTS SPENT THEIR ENTIRE MORNING WAITING AND WAITING, NEEDLESS TO SAY, THERE WAS NO APPEARANCE BY BEN AND HIS SUPPOSED TEAM. ONE CALL WHICH WAS ANSWERED BY HIS WIFE WAS ANOTHER EMPTY PROMISE. ALL SUBSEQUENT CALLS MADE TO HIM (IN EXCESS OF 10) AND MESSAGES WENT UNANSWERED. THE EXCUSE GIVEN ON CALLING BEN ON MONDAY WAS THAT HIS WORKERS FIND IT DIFFICULT TO WORK ON WEEKENDS!!!! WHY THEN COMMIT TO DAY ON A WEEKEND?

NATURALLY HAVING PAID FOR THE SERVICE WE EXPECTED RELIEF.

WE AGAIN SCHEDULED AN APPOINTMENT WITH BEN FOR 13/03/2020 ( A WEEKDAY) AT 12:00. YET AGAIN A NO SHOW. THE REASON FOR THE DELAY WAS THAT HIS GUYS WERE FINISHING OFF IN CENTURION AND HE (BEN) WILL CALL ME WHEN HIS GUYS ARE ON THEIR WAY - THIS WAS AT 12:32. 8 HOURS LATER AND OBVIOUSLY THERE IS A NO SHOW AND NOT A WORD FROM BEN.

I WOULD CAUTION ANYONE WHO REQUIRES FUMIGATION AND CARPET CLEANING (AND I SAY CARPET CLEANING BECAUSE THIS IS ANOTHER BUSINESS OF HIS AND THE REASON IS THAT HE WILL USE INFERIOR QUALITY PRODUCTS AND STUFF UP YOUR CARPET) AGAINST USING BEN AND EXTREME FUMIGATION. FROM OUR EXPERIENCE HE WILL PLACE YOU IN A WORSE OFF POSITION THAN YOU ARE IN.

PLEASE DO YOURSELF A FAVOUR AN DO NOT SUCCUMB TO BEN'S AMAZING ABILITY TO MARKET ****. HE IS VERY CONVINCING ON THE PHONE BUT IT IS ALL A FACADE.

THEY ARE A BUNCH OF **********. HE ADVERTISES ON GUMTREE AND JUNK MAIL.

ON

THE

ALL BEN DOES IS MAKE FALSE PROMISES. THEY DO NOT HAVE A PHYSICAL ADDRESS NOR A WEBSITE. THIS BEGS THE QUESTION AS TO WHETHER THEY ARE LEGITIMATE OR JUST A ********** COMPANY CONNING PEOPLE OUT OF MONEY. MY VIEW IS THAT