EXTREME FUMIGATION - BEN ***

THIS A CAUTIONARY MESSAGE TO ANY PERSON, COMPANY OR BUILDING WHO WISHES TO ENGAGE THE SERVICES OF EXTREME FUMIGATION OWNED BY SOMEONE BY THE NAME OF BEN.

BEN IS A ***** AND A PATHOLOGICAL ****. THEY USE CHEAP **** MATERIALS TO CARRY OUT JOBS TO LURE PEOPLE INTO PAYING THEM. THEY ARE A MONEY MAKING SCHEME.

THERE IS NO REGISTERED COMPANY WITH THE NAME EXTREME FUMIGATION, NOR A BUSINESS ADDRESS OR EVEN AN EMAIL ADDRESS. ALL THEY HAVE IS A WATSAPP NUMBER!

ON 01/02/2020, WE ENGAGED THE SERVICES OF EXTREME FUMIGATION ( BEN WITH CELLPHONE NUMBER ***).

THE PURPOSE OF THE ENGAGEMENT WAS TO FUMIGATE 10 UNITS IN OUR APARTMENT BLOCK FOR ****ROACHES AND ANTS.

ON 26 JANUARY 2020 BEN'S TEAM, TWO MEN ( WHO LOOKED LIKE THEY HAD BEEN PICKED UP ON THE CORNER OF A STREET) CAME TO OUR BUILDING WITH A PLASTIC PACKET AND TWO SPRAY BOTTLES.

THEY MERRILY SPRAYED THE UNITS WITH NO PROTECTIVE GEAR OR ANYTHING OF THE SORT. WHEN WALKING THROUGH THE PASSAGES THEY WOULD JUST SPRAY HERE AND THERE AND LAUGH. THEY WERE HOWEVER HONEST ENOUGH TO DISCLOSE THAT THE SUPPOSED CHEMICALS THEY USED WERE NOT POISONOUS. I WONDERED WHETHER THIS WAS IN FACT THE REAL DEAL! BEN OBVIOUSLY DEMANDED HIS MONEY EVEN BEFORE THE JOB WAS DONE- HIS PRIMARY CONCERN WAS WHETHER THE EFT HAD BEEN DONE!!!!

USING THEM WAS AN ABSOLUTE DISASTER!!!!

COMPLAINTS FROM THE OWNERS OF UNITS WHICH HAD BEEN FUMIGATED WERE ENDLESS. ONE OWNER CLAIMED THAT FROM NOT HAVING ****ROACHES AT ALL, HE WAS NOW IN A POSITION (POST BEN'S FUMIGATION) WHERE HIS UNIT WAS BEING INVADED BY THESE CREATURES. MY UNIT AND OTHERS HAD HAD A HUGE INCREASE IN ****ROACHES.

GIVEN THE 6 MONTH GUARANTEE PROVIDED BY BEN IN HIS ADVERT, I CALLED BEN TO ADVISE HIM ON THE COMPLAINTS AND THE INCREASE OF THE RODENTS. HIS ADVICE WAS THAT THERE WILL BE AN INCREASE FOR A FEW DAYS AND THEN THEY WILL BE GONE.

AFTER A FEW DAYS (ONE WEEK) I CALLED BEN AGAIN AS THE PROBLEM WAS NOT GONE BUT RATHER PERSISTED. HE WAS VERY OBLIGING, ACKNOWLEDGED THE PROBLEM AND UNDERTOOK TO REFUMIGATE THE UNITS.

SO WE ARRANGED TIMES!!!!THE RESIDENTS TOOK TIME OFF WORK, REARRANGED THEIR SCHEDULES AND MADE THE NECESSARY ARRANGEMENTS FOR ********** BEN AND HIS WORKERS.

ON 07 FEBRUARY 2020, (A FRIDAY) AT 14:30 HIS EMPLOYEES WERE TO ATTEND THE BUILDING AND REFUMIGATE. ON MESSAGING AND CONFIRMING THE APPOINTMENT, I WAS MET WITH THE EXCUSE THAT THEY ARE STILL AWAITING THE CHEMICALS FOR THE FUMIGATION. THE WAIT LASTED FOR A PERIOD IN EXCESS OF 8 HOURS. BEAR IN MIND THERE WAS NO COMMUNICATION FROM BEN EXCEPT OF COURSE WHEN I WAS CHASING HIM. IT BAFFLES ME HOW ONE CAN OPERATE A FUMIGATION COMPANY WITHOUT THE PROPER CHEMICALS. NEVERTHELESS HE LEFT RESIDENTS ANGRY AND FRUSTRATED FOR NOT PITCHING.

BEN AGAIN CONFIRMED ANOTHER APPOINTMENT ( AFTER I CONTACTED HIM IN DESPERATION) FOR SUNDAY 23/02/2020 AT 10:00.. AGAIN THE RESIDENTS ALTERED THEIR SCHEDULES TO ACCOMMODATE THIS *****. NO PRIZES FOR GUESSING, HE NOR HIS WORKERS PITCHED. ON CALLING HIS PHONE, ANSWERED BY HIS WIFE, I WAS ADVISED THAT THE GUYS ARE ON THEIR WAY......HOURS HAD PASSED! PHONE CALLS (IN EXCESS OF 10) WENT UNANSWERED AND WATSAPP MESSAGES WERE NOT RESPONDED TO.

ON MONDAY I CALLED HIM ONLY TO BE MET WITH THE EXCUSE THAT HIS GUYS ARE NOT RESPONSIBLE ON WEEKENDS AND DONT LIKE WORKING ON WEEKENDS. WHY ON EARTH WOULD YOU THEN CONFIRM APPOINTMENTS FOR WEEKENDS???

AGAIN OUT OF DESPERATION, GIVEN THAT WE HAD PAID FOR THE SERVICE, WE CONTACTED HIM AND SCHEDULED AN APPOINTMENT FOR FRIDAY 13/02/2020 AT 12:00. THE SMOOTH SPEAKING ********* CONFIRMED THE APPOINTMENT. NEEDLESS TO SAY, THERE WAS NO APPEARANCE. AT 12:32, ON MAKING CONTACT WITH BEN I WAS TOLD THAT HE WILL CALL ME AS HIS GUYS WERE FINISHING UP IN CENTURION AND COME THROUGH TO OUR BUILDING IN ILLOVO. IT WAS A LIE!!! THERE WAS NO FURTHER COMMUNICATION FROM BEN.

I AM WARNING EVERYONE WHO WOULD EVEN CONSIDER ENGAGING THE SERVICES OF BEN OF EXTREME FUMIGATION AGAINST IT. I WOULD ALSO WARN THEM AGAINST USING HIS COMPANY FOR CARPET AND DEEP CLEANING. CAN YOU IMAGINE TRUSTING THEM WITH YOUR EXPENSIVE CARPETS AND COUCHES ONLY FOR THEM (IF THEY PITCH) TO USE CHEAP DAMAGING PRODUCTS TO CLEAN AND THEN ESCAPE LIABILITY???

BEN IS A SMOOTH TALKER - DO NOT FALL FOR HIS LIES!!!

THEY ARE A WASTE OF TIME, MONEY AND EFFORT AND ACTUALLY **********.