JH
Jaco H
1 reviews | Active since Feb 2011
02 Dec 2021, 17:23
Unhappy client
I have ordered 26November and also not getting any feedback. No tracking info, on whatsapp ive send messages but not getting any joy. After payment i received a message saying i will receive tracking info 1-3 working days.....lol... I get the feeling that im bothering them on whatsapp but considering its almost a week later already. March month ive ordered and received 2 days later, this time its not at all the same! Not a happy customer at the moment. Black Friday specials seem to not get any equal amount of urgency but payment was done immediately...... 🙄🤨
Lets see what happens next.......🙁 Will update this review
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Replies (2)JH
Jaco H's updateReviewer Update
03 Dec 2021, 06:37Ok today received my tracking detail. 👌
JH
Jaco H's update03 Dec 2021, 06:37
Reviewer Update
Ok today received my tracking detail. 👌
Extreme Fragrances's replyOfficial
06 Dec 2021, 08:31Hi,
All tracking details were sent to you via whatsapp and email on the 3rd of December. Bear in mind that we do not work on weekends and that the courier company is out of our control. Also that it was Black Friday and the amount of orders were out of control, hence the delay on orders going out the same day (Which is what we usually do)
We rep**** to you via email as well - please check junk folders
All tracking details were sent to you via whatsapp and email on the 3rd of December. Bear in mind that we do not work on weekends and that the courier company is out of our control. Also that it was Black Friday and the amount of orders were out of control, hence the delay on orders going out the same day (Which is what we usually do)
We rep**** to you via email as well - please check junk folders
Extreme Fragrances's reply06 Dec 2021, 08:31
Official
Hi,
All tracking details were sent to you via whatsapp and email on the 3rd of December. Bear in mind that we do not work on weekends and that the courier company is out of our control. Also that it was Black Friday and the amount of orders were out of control, hence the delay on orders going out the same day (Which is what we usually do)
We rep**** to you via email as well - please check junk folders
All tracking details were sent to you via whatsapp and email on the 3rd of December. Bear in mind that we do not work on weekends and that the courier company is out of our control. Also that it was Black Friday and the amount of orders were out of control, hence the delay on orders going out the same day (Which is what we usually do)
We rep**** to you via email as well - please check junk folders