Extreme Cleaning and Fumigation

Don't waste your money!

I rarely leave negative reviews because I genuinely believe in supporting small local businesses. Unfortunately, my experience with Trust Cleaners was one of the most disappointing service experiences I've had. We paid R5,000 for professional extermination services, yet our home is still full of ants and other insects. The treatment clearly failed to resolve the problem, despite the significant amount of money we paid. When I raised my concerns, Ethan assured me that he would return to rectify the issue. Instead of honouring that commitment, I received a series of WhatsApp messages filled with excuses as to why he could not come back. At no stage was the problem actually resolved. To make matters even more bizarre, I later received a WhatsApp message from Trust Cleaners offering "spiritual healing" services. I honestly could not believe it. I hired a pest control company to eliminate insects from my home—not to receive adverti*****ts for unrelated services. In my opinion, this company appears to be trying to do everything instead of specialising in one service and doing it properly. The lack of professionalism, poor communication, failure to honour commitments, and ineffective pest control have left me feeling that I wasted R5,000. If you're looking for professional pest control or upholstery cleaning, my advice would be to spend your money on companies that specialise in those services, such as Bidvest for extermination and Chem-Dry for furniture cleaning. In my experience, paying a little more for true specialists is money well spent. Based on my experience, I cannot recommend Trust Cleaners. I will certainly never use their services again.