

Extramarks Education SA
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Extramarks Education SA across 3 reviews. Extramarks Education SA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Extramarks Education SA? Write a review to help others decide.
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2013
I have been trying since May 2026 to resolve a simple billing issue with Extramarks, without success. I only have one child, but due to a problem on their platform I ended up paying for two subscriptions. The first Grade 8 subscription never worked, despite appearing on my account. After numerous emails and phone calls with no resolution, I had no choice but to create a new profile and purchase a second subscription so my child could continue learning. I repeatedly requested that the duplicate subscription be cancelled and that I be refunded or credited, but nothing was done. I eventually asked for all my subscriptions to be cancelled, yet the debit orders continued. Very disappointing customer service. A simple issue should not take months to resolve.
1 reviews | Active since Oct 2013
I have been trying since May 2026 to resolve a simple billing issue with Extramarks, without success. I only have one child, but due to a problem on their platform I ended up paying for two subscriptions. The first Grade 8 subscription never worked, despite appearing on my account. After numerous emails and phone calls with no resolution, I had no choice but to create a new profile and purchase a second subscription so my child could continue learning. I repeatedly requested that the duplicate subscription be cancelled and that I be refunded or credited, but nothing was done. I eventually asked for all my subscriptions to be cancelled, yet the debit orders continued. Very disappointing customer service. A simple issue should not take months to resolve.
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