ExpressCV **********!!!!

Don't fall victim to this ****!! ExpressCV Don't fall victim to this ****!!! I needed to pay a small fee in order to download my CV.

I then saw that two amounts went off my account and requested a refund for the second amount which I never agreed to and also for them to process a cancellation on the first day.

No one bothered to get back to me and when I followed up, they threw the T&C's in my face that I am trying to cancel after the cooling off period when I actually sent a request on DAY 1 but no one got back to me.

I then explained this to them and was informed that no refunds are given to any purchases that are done at the start of a month because my purchase was on the 2nd September 2021.

There is absolutely no number to contact anyone and the only way to get help is via the contact form. You won't get help but the following:

"Our private CV and cover letter online service includes a 7-day trial period. As indicated in our T&C's available through this link, our trial offer of 7 consecutive days is charged either £0.90 or £1.99. After the 7 day trial you will then be charged £29.90 per month. As you did not cancel within the 7 day period and have already been charged by month of our services, we are unable to issue you a refund. "

DO NOT PAY ANYTHING NO MATTER THE AMOUNT even if it's just to download the CV. they will keep deducting money from your account as long as they have your banking details.

You will not receive customer service but endless headaches, frustration and pain!

You've been warned, purchase at your own risk!