What a painful experience!

I found Express Print online and was drawn by their promise of excellent service and ability to work with short deadlines. Unfortunately our experience was unpleasant to say the least. The deadline was not met, which isn't a train smash because things happen. However, they failed to keep us posted and I had to constantly call for updates. Stanly, the owner, then threw a barrage of insults and swear words at one of our managers who just called to find out how far along he was. When I enquired about this abuse, he explained, along with a barrage of insults and swearing that he does not need our business and he gets much bigger orders than what we requested and he was under pressure and his baby was crying and on and on it went. Stanley seems to be under too much stress and has not learnt how to not take that out on his customers. The final product was well done however it was a painful experience dealing with Express Print. I can't unhear Stan!