LJ
Linsey J

1 reviews | Active since May 2015

19 Jul 2024, 09:54

Express Print: A Cautionary Tale

If you're considering using Express Print, I urge you to think twice. Our experience with this company was nothing short of disastrous. Despite their promises of speedy service, we found ourselves in a nightmare from start to finish.

Firstly, the order was not delivered on time. This alone caused significant disruption to our plans. When the package did arrive, it contained the wrong items. The quality was abysmal—so poor that most of it was unusable.

To make matters worse, dealing with the owner was an absolute nightmare. He was not just unprofessional; he was shockingly rude. He shouted and swore at us, which is unacceptable by any standard of customer service.

The financial aspect was equally troubling. Items we never ordered appeared on the invoice, and despite our protests, the owner refused to rectify the mistake until we paid in full. We ended up paying an exorbitant amount for items we didn't even want, simply because we were up against our deadline and desperate to salvage what we could.

In summary, Express Print is not just ***********; they operate with a level of dishonesty that borders on ****ming. They take your money, deliver substandard products (if at all), and treat customers with disrespect.

Avoid this company at all costs. There are plenty of reputable printing services out there that deserve your business and respect your time and money. Express Print is not one of them.

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