Being **********

We have installed a pool and the paving in my backyard in Feb 2015. Within a few months after laying the paving and experience a few rainfalls we noticed the grouting cracking and lifting. We brought this to the owners attention a couple of time, but he either ignores or make empty promises and don't show up. Also we send him numerous messages indicating that their was a crack in the concrete around the skimmer lid and the sides of the pool is bulging, but still almost 2 years later still no reply. In September 2017, after indicating that i am taking this further, his wife mentioned he is 'sick in bed', but she will send Jaap from Pools for Africa to inspect. Jaap came - inspected - agreed with the poor workmanship and damages that needs to be fixed - spoke to Ronnie...AND STILL NO REPLY FROM RONNIE. Despite numerous calls and messages we once again being ignored. Clearly don't value his contracts and customers. FED-UP!!