Awful Quality - 20 of the 45 items unusable

I ordered a R500 bale as a test run for my company that would contain 45 items of ladies mixed clothing. They contacted me after I had paid and was told that they were receiving new stock, and that if I waited an additional 2 days I could get really good items from the new bale. The bale I received was OPEN in the pudo locker, thankfully no pieces were missing. 20 of the 45 items were unusable, as they were covered in bleach stains, tears, burn marks and holes. The type of clothing I received is something you would not even find in a donation store. I sent feedback but the response I received came off as rather dismissive. I would not order through them again.