FA
Florina A

1 reviews | Active since Jan 2019

09 Jan 2024, 11:41

Never any stock

3 Times we've placed an order with Expert Stores via our company link, we receive order confirmation, and then 2-3 weeks later then order is cancelled due to no stock. How do you have items on your site but no stock and why do you take so long to confirm. Remove out of stock items and it will reduce the frustration of going back and forth.

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Replies (1)
Expert Stores
Expert Stores's reply07 Feb 2024, 16:06
Official
Dear Florina,
We sincerely apologize for the inconvenience you've experienced with your orders. We understand how frustrating it is to receive order confirmations only to have them cancelled due to stock unavailability. We're currently addressing this issue to ensure better inventory management and timely updates on our website. Your feedback is invaluable, and we'll strive to improve our processes to prevent similar occurrences in the future. Thank you for bringing this to our attention.