KN
K.S. NAIDOO
1 reviews | Active since May 2021
20 Jul 2023, 09:51
Excellent Customer Care
I purchased a spare Samsung microwave from the store online, opened it after 9 months of purchase and found the guide roller was missing. Reason for opening the box after 9 monts, my old microwave was still functioning. This company went the extra mile against company policy and replaced the guide roller at their own cost. Thank you Expert Stores for your brilliant customer service and care. Thank you guys, to all of you who took the decision to bring joy and satisfaction. Well done.
The customer care of the supplier of the product Samsung refused to assist in any way.
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Replies (1)Expert Stores's replyOfficial
20 Jul 2023, 10:54Dear K.s N, thank you for your excellent review! We are thrilled to have provided you with brilliant customer service and care. Your satisfaction is our priority, and we are delighted to have brought joy and satisfaction to you. We appreciate your support and look forward to serving you again!
Best regards,
Expert Stores
Best regards,
Expert Stores
Expert Stores's reply20 Jul 2023, 10:54
Official
Dear K.s N, thank you for your excellent review! We are thrilled to have provided you with brilliant customer service and care. Your satisfaction is our priority, and we are delighted to have brought joy and satisfaction to you. We appreciate your support and look forward to serving you again!
Best regards,
Expert Stores
Best regards,
Expert Stores
